For Employees Impacted by COVID-19

FOR EMPLOYEES IMPACTED BY COVID-19

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UPDATE: 3/31 - San Francisco issues new Public Health order Learn More

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We're glad you found us - helping SF workers impacted by COVID-19 is our top priority. Read below to learn about city, state and federal resources. This page is updated daily.

We're here to help. Questions? Suggestions?

Call our Worker Information Line at 415-701-4817

Email us at workforce.connection@sfgov.org

Now available 7 days a week (8 AM to 6 PM)

 
 

 

LOST YOUR JOB OR WORK HOURS REDUCED?
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Unemployment Insurance

If you were laid off or had your work hours reduced due to COVID-19, you can file an Unemployment Insurance (UI) claim.

How long will it take to receive the benefits? If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim. The State waived the one-week unpaid waiting period.


How much can I collect in benefits with an Unemployment Insurance (UI) claim? Your benefits can range from $40 to $450 per week and from 13 to 26 weeks. Use the Unemployment Insurance Calculator to help estimate your potential weekly benefit amount.

What if I exhausted my unemployment insurance or am ineligible (e.g. independent contractors)? You can file for Disaster Unemployment Assistance by filing an Unemployment Insurance claim.
 

Eligibility
COVID-19 related reasons include:  

Your hours were reduced

You were separated from your employer

You are subject to quarantine

Your children's school is closed and you must stay home to provide child care 


Apply
File a claim
here


Need Help?
To hear directly from EDD about how to file for unemployment benefits, learn about health benefits, and find out how to access other resources, check out our free virtual info sessions every Tuesday and Thursday. Register here.


SICK? VULNERABLE? QUARANTINED?
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Paid Sick Leave (City)

San Francisco’s Paid Sick Leave Ordinance requires employers to provide paid sick leave to all employees who perform work in San Francisco including temporary and part-time employees, as highlighted by the San Francisco Office of Labor Standards Enforcement.


How much can I collect? You will be paid at your normal rate. Employees earn 1 hour of paid sick leave for every 30 hours worked. Employers with 10 or more employees may cap an employee's sick time balance at 72 hours. Employers with fewer than 10 employees may cap an employee's sick time balance at 40 hours.

How long will it take to receive the benefits? Paid sick leave will be issued on your normal paycheck.


Questions? Visit the Office of Labor Standards and Enforcement's guidance on COVID-19. Call 415-554-6271 or email psl@sfgov.org

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Additional Support * NEW CITY PROGRAM *

The City will contribute up to 40 hours of additional paid sick leave time extended to employees beyond existing policies through the Workers and Families First Program. This new program will provide financial assistance to businesses and nonprofits to cover their employee’s paid sick leave.

For more details, have your employer read our FAQs and our step-by-step program guide, or call us at 415-554-6134​. Ask your employer to apply here.

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Disability Insurance (State)

​If you're unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical professional), you may be eligible for State Disability Insurance.

How much can I collect? Benefit amounts are approximately 60-70 percent of wages and range from $50-$1,300 a week. Disability benefits are paid through the date your doctor certifies or when you exhaust your available benefits, whichever comes first within a 52-week period.
You can use the Disability Insurance Calculator to help estimate your potential benefit amount.

How long will it take to receive the benefits? The State waived the one-week unpaid waiting period so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.


 

CAREGIVING? SCHOOL CLOSURES? CHILD CARE?
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Paid Family Leave (State) 

If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19, or a child home from school due to COVID-19 closure, you may qualify for Paid Family Leave. This provides up to six weeks of benefit payments (eight weeks starting July 1, 2020). Learn more at the Employment Development Department COVID-19 home page.

 

How much can I collect? Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50 - $1,300 a week. You can use the Paid Family Leave Calculator to help estimate your potential benefit amount.
 

How long will it take to receive the benefits? If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.


Eligibility
If you have a full or partial loss of wages, check if you're eligible.

Apply

File a Paid Family Leave (PFL) claim. You may also apply for state unemployment benefits and Paid Sick Leave (see programs above).

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Child Care * NEW CITY PROGRAM *

Free emergency child care is available to frontline employees who are working in San Francisco and is not limited to San Francisco residents. Care is available at all 35 Recreation and Park Department sites from 6:30 AM to 7:30 PM for the following groups:

Low-income families on the Recreation and Park scholarship list
Healthcare workers in private and public hospitals
Disaster Service Workers
Essential DPH employees
Employees who are part of the San Francisco Community Clinic Consortium

 

GET SICK OR EXPOSED TO COVID-19 AT WORK?
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Workers’ Compensation (State) 

If you are unable to do your usual job because you contracted COVID-19 during the regular course of work, you may be eligible for temporary disability payments.

How much can I collect? Benefit amounts are generally two-thirds of the gross wages you lose while you are recovering, up to a maximum weekly amount for up to 104 weeks. Benefits stop when you return to work or upon notice from your doctor. You may also be entitled to medical treatment and additional payments.

How long will it take to receive the benefits? If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

Eligibility
You contracted COVID-19 during the regular course of your work


Apply
File a claim. You may also apply for State Disability Insurance (see programs above).


 

SELF-EMPLOYED?
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What if I exhausted my unemployment insurance or am ineligible (e.g. independent contractors)? You can file for Disaster Unemployment Assistance by filing an Unemployment Insurance claim.
 

Can I receive benefits if I am self-employed and lost work? What if I am self-employed and sick, or caring for a sick family member?

If you are self-employed and unable to work or have had your hours reduced due to COVID-19 or are sick or caring for a sick family member, you may be eligible for Unemployment Insurance (UI), Disability Insurance (DI), Paid Family Leave (PFL) benefits under a few different scenarios:

Eligibility

If you changed jobs over the past 5 to 18 months, you or your past employer may have made contributions on your behalf 

You contributed to UI or DI Elective Coverage

You were misclassified as an independent contractor
 

Apply
We encourage you to file a claim to determine your eligibility. Submit online for unemployment and for disability.

 

If you believe you were misclassified as an Independent Contractor, submit a Request for Preliminary Worker Classification Assessment or Audit Lead Referral.


 

CONCERNED ABOUT YOUR HEALTH CARE?
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Employers must maintain health care benefits if you take leave to care for yourself or your dependents under the Family and Medical Leave Act (FMLA) or California Family Rights Act (CFRA). You should consult with your employer or union representative regarding health care coverage during a period of work reduction to see if any additional benefits are available to you.
 

If you lose your job, federal law generally requires employers to offer you and your family a temporary extension of health care coverage, also known as COBRA. Consult with your employer regarding COBRA enrollment.


Job loss due to COVID-19 is now a qualifying life event for enrollment in Covered California, which provides health care coverage to California residents at affordable and subsidized rates. Alternative coverage may be available through the City’s Healthy San Francisco Program, which provides free or low-cost health care services to uninsured San Francisco residents.

 

 

OTHER HELP YOU SHOULD KNOW ABOUT
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State Income Taxes ━ EXTENDED

California business and individual tax filers affected by COVID-19 now have an extra 60-90 days to file and pay state income taxes. For more information, visit the State’s Franchise Tax Board page.

Federal Income Taxes ━ EXTENDED

On March 21, the Treasury Department and Internal Revenue Service announced that the federal income tax filing due date is automatically extended from April 15, 2020, to July 15, 2020. For more information, visit the IRS COVID-19 page.

Residential Evictions ━ PROHIBITED UNTIL 5/3

The City has ordered a moratorium prohibiting residential evictions due to nonpayment until at least May 3rd. The temporary prohibition is aimed at stabilizing residents impacted by COVID-19. For more information, read the Mayor’s Press Releases here.

Water Shutoffs & Late Fees  ━ SUSPENDED

The City has suspended water shutoffs and late fees for at least 60 days during the local COVID-19 Emergency. For information, read the Mayor’s Press Release here.

PG&E Electricity Shutoffs ━ SUSPENDED

PG&E will not disconnect power due to non-payment until further notice and will offer flexible payment plans for those impacted by COVID-19. For more information, visit PG&E’s COVID-19 webpage.
 

Low-Cost Internet - AVAILABLE

Please find information for free or low-cost Internet here.


 

GENERAL INFORMATION & DOCUMENTS
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Use trusted resources to stay up-to-date with accurate COVID-19 information:

SF Guidance for Food and Restaurant Workers during Shelter In Place orders
Learn what jobs the State has designated essential
State Guidance for Employers and Workers
State programs for workers impacted by COVID-19 and FAQs
State Paid Sick Leave general information