For Employees Impacted by COVID-19
FOR EMPLOYEES IMPACTED BY COVID-19
We're glad you found us - helping SF workers impacted by COVID-19 is our top priority. Read below to learn about city, state and federal resources.
We're here to help. Questions? Suggestions?
Call our San Francisco Workforce Hotline at 415-701-4817
Email us at firstname.lastname@example.org
Available in: 中文(简体) | ENGLISH | TAGALOG | ESPAÑOL | РУССКИЙ | TIẾNG VIỆT
Available Mon-Fri 8 AM to 5 PM
GOING OR RETURNING TO WORK?
How to work safely
As more people return to work, it is more important than ever to take precautions to protect your health and the health of the community. Anyone who works outside the home should check their health before every shift and follow these general health and safety tips at work to prevent COVID-19.
If you isolated because you had confirmed or suspected COVID-19, review these best practices for leaving isolation and returning to work.
With or without symptoms, anyone who works can get free testing for COVID-19. No doctor's note is required.
Right to Recover Program (City)
The Right to Recover program is currently unavailable. Those anticipating financial hardship during their quarantine or isolation should first determine whether they are entitled to paid sick leave under San Francisco’s Paid Sick Leave Ordinance. More information is available online and the Office of Labor Standards Enforcement has a multilingual paid sick leave hotline at 415-554-6271.
The San Francisco Office of Economic and Workforce Development and partner agencies also support essential resource hubs for vulnerable residents which can be accessed by calling or texting 415-532-7275 or visiting the following locations:
701 Alabama St, San Francisco, CA 94110
Wednesday/Thursday 10 AM – 4 PM
Casa de Apoyo in Excelsior
4834 Mission St, San Francisco, CA 94112
Tuesday/Thursday 10 AM – 4 PM
Evans in Bayview
1329 Evans St, San Francisco, CA 94124
Tuesday/Thursday 10 AM – 4 PM
Yosemite in Bayview
1706 Yosemite Ave, San Francisco, CA 94124
Wednesday/Thursday 10 AM – 4 PM
The Hut at Executive Park
150 Executive Park Blvd #2450, San Francisco, CA 94134
Monday/Friday 10 AM – 4 PM
In addition, the following resources are available through the San Francisco Human Services Agency and its partners, including the CalFresh and Medi-Cal information line at 415-558-4700:
Medi-Cal provides free or low-cost health insurance for eligible individuals. Medi-Cal is now available to eligible Californians ages 50 or older, regardless of U.S. citizenship or immigration status, to get coverage that includes primary, behavioral health, dental, and vision care. Immigration information is used only to determine eligibility and it is not shared with any other government agency. Receiving Medi-Cal will not make you a public charge.
If you don’t have health care coverage, or you have Medi-Cal but don’t have a regular doctor, California’s new nurse advice line can help. Contact Medi-Cal's free Medi-Nurse Line about COVID-19-related symptoms and referrals for free testing and treatment, regardless of income and immigration status.
Learn about food resources
Low-income individuals and households can use a CalFresh EBT card to buy food at retail food outlets, grocery stores, farmers markets, and some restaurants. Many immigrants are eligible for CalFresh food benefits.
A household can get CalFresh if at least one person has:
- U.S. citizenship
- A green card
- Refugee status, asylum, or parolee status
- A U-Visa or T-Visa or is applying for one
- Applied for relief under VAWA (Violence Against Women Act)
- Proof of being a Cuban or Haitian entrant
An individual does not qualify for CalFresh if they are in the U.S.:
- On a student, work, or tourist visa
- Under Deferred Action for Childhood Arrivals (DACA)
- Under Temporary Protected Status (TPS) unless they meet the other qualifying factors as an undocumented person
People who are not eligible because of their immigration status can always apply on behalf of other household members, like U.S.-born children.
Isolation and Quarantine Free Food Delivery Helpline (through August 31, 2022)
Meals on Wheels will deliver free meals and/or groceries for all members of households with someone isolating or quarantining from testing positive, awaiting test results, or from close contact with a covid+ individual.
Intake contact info:
Phone: 628-652-6018 (Monday through Friday, 9:00 AM to 5:00 PM)
County Adult Assistance Program
The County Adult Assistance Program (CAAP) offers cash assistance and employment services to low-income adults with no dependent children and to qualifying immigrants. CAAP provides up to $619 a month and other benefits for services including employment training and placement, free MUNI pass, and counseling.
CalWORKs provides qualifying families and expectant mothers with a variety of temporary assistance, such as employment, housing, and education services. CalWORKs provides cash assistance and various services based on their eligibility. The amount of a family's monthly cash assistance payment depends on a number of factors, including the family's income, the number of eligible people, and the special needs of those family members.
The San Francisco Diaper Bank provides a free monthly supply of diapers to Medi-Cal, CalWORKs, or CalFresh households with children under the age of three. Each eligible child may receive up to two cases of diapers each month. Please note: Participation in the Diaper Bank will not reduce monthly benefit amounts for food or cash assistance.
The Disability and Aging Services (DAS) Benefits and Resource Hub provides a wide range of support services to older adults, people with disabilities, and veterans. With a single call, learn about and apply for available services throughout San Francisco. Find in-home care and other support for seniors, people with disabilities, and others in need. Stay connected with community through activity groups, training workshops, and companion programs.
Hours: Monday - Friday: 8:00 AM – 5:00 PM
DAS eligibility: Call 415-557-6555 to learn if you qualify for DAS services.
Get services: Call 415-355-6700 or 800-510-2020 for referrals to specific services and programs across the City.
County Veterans Service Office (CVSO): Call 415-934-4200 or 800-807-5799 for help with benefits for veterans and their families or to make an appointment.
OTHER FREE OR DISCOUNTED RESOURCES
There are many free or discounted services available throughout the City to SFHSA recipients. In most cases, you'll just need to show your EBT card to get your discount or fee waiver. Visit the website for more details.
- Computer and internet service
- Fines and fees
- Museums and cultural institutions
Paid Sick Leave (City)
San Francisco’s Paid Sick Leave Ordinance requires employers to provide paid sick leave to all employees who perform work in San Francisco including temporary and part-time employees, as highlighted by the San Francisco Office of Labor Standards Enforcement.
How much can I collect? You will be paid at your normal rate. Employees earn 1 hour of paid sick leave for every 30 hours worked. Employers with 10 or more employees may cap an employee's sick time balance at 72 hours. Employers with fewer than 10 employees may cap an employee's sick time balance at 40 hours.
How long will it take to receive the benefits? Paid sick leave is provided by your employer and will be issued on your normal paycheck.
You may be eligible if you miss work due to:
✺ Quarantine/isolation order
✺ Health-care provider guidance to self-quarantine
✺ Seeking diagnosis for symptoms of COVID-19
✺ Caring for a family member who has been ordered to isolate or quarantine, or is seeking a diagnosis for COVID-19
✺ Caring for a child (or for employers with over 500 employees, any family member) for whom care is unavailable due to COVID-19
✺ Immigration status does not affect eligibility.
Talk to your employer about Paid Sick Leave. If you are a provider of In-Home Support Services (IHSS) or Waiver Personal Care Services (WPCS), see if you're eligible to claim COVID-19 Sick Leave by filling out this form.
Questions? Visit the Office of Labor Standards and Enforcement's guidance on COVID-19. Call 415-554-6271 or email email@example.com.
CAREGIVING? SCHOOL CLOSURES? CHILD CARE?
Paid Family Leave (City)
Effective April 17, 2020, businesses with 500 or more employees worldwide must provide up to 80 hours of paid Public Health Emergency Leave to each employee who performs work in San Francisco. Employees may use this leave when they are unable to work (or telework) due to specified reasons related to COVID-19. The leave is in effect only during the local emergency. If you have questions about the San Francisco Public Health Emergency Leave Ordinance, call OLSE at 415-554-6271 or email PSL@sfgov.org.
CONCERNED ABOUT HEALTH CARE? LOOKING FOR FOOD RESOURCES?
Employers must maintain health care benefits if you take leave to care for yourself or your dependents under the Family and Medical Leave Act (FMLA) or California Family Rights Act (CFRA) and Paid Family Leave. You should consult with your employer or union representative regarding health care coverage during a period of work reduction to see if any additional benefits are available to you.
If you lose your job, federal law generally requires employers to offer you and your family a temporary extension of health care coverage, also known as COBRA. Consult with your employer regarding COBRA enrollment.
Job loss due to COVID-19 is now a qualifying life event for enrollment in Covered California, which provides health care coverage to California residents at affordable and subsidized rates. Alternative coverage may be available through the City’s Healthy San Francisco Program, which provides free or low-cost health care services to uninsured San Francisco residents.
Your employer can now let you change health plans without waiting. Read more information here.
For food resources including information and programs, click here. Find other support services at the Human Services Agency (HSA) ranging from CalFresh to cash assistance, to health insurance (Medi-Cal), job training, supportive care, and expanded services for older adults and people with disabilities. As of April 23, 2020, California households with children who are eligible for free or reduced-price meals at school received up to an extra $365 in food benefits from USDA's Pandemic EBT program. You can now use your EBT card to make purchases online. Students are encouraged to apply for CalFresh IF they are eligible for state or federally financed work-study, as determined by the campus financial aid office, OR if they have an Expected Family Contribution (EFC) of $0, as determined by the California Student Aid Commission (CSAC).
GENERAL INFORMATION & DOCUMENTS
Use trusted resources to stay up-to-date with accurate COVID-19 information:
✺ Webinars to learn best practices and tips:
OEWD hosts Rapid Response/Layoff Response Assistance webinars for workers affected by COVID-19 with the CA Employment Development Department (EDD)
The First Tuesdays of the month 2:00 - 3:15 PM. Click here to register.
✺ Working during the Coronavirus pandemic
✺ Guidance for Immigrant Californians and relief funds
✺ Learn what jobs the State has designated essential
✺ State Guidance for Employers and Workers
✺ State programs for workers impacted by COVID-19 and FAQs