Erica is a natural, talented caregiver. She even took guardianship of her two siblings, so that they wouldn’t endure the same foster care upbringing she had. Particularly with this new responsibility, she needed substantial work. She had always dreamed of working at UCSF, but it wasn’t until she found the HealthCare Academy’s training program for Medical Administrative Assistants at UCSF that she truly found her calling. After the program and paid internship, Erica accepted a position as a Practice Coordinator at UCSF, and from there her star continued to shine. So much so that she was a recipient of the 2018 Employee of the Year Award Winner. Read more by visiting The California Employment Development Department's website.