Resources for Businesses and Employees Impacted by COVID-19
RESOURCES FOR BUSINESSES AND EMPLOYEES IMPACTED BY COVID-19
UPDATE: 5/26 - Mayor London Breed announces Shared Spaces program to support Neighborhood Activity and Local Businesses * AVAILABLE MID-JUNE *
NEW SECTION: 5/7 - See our Reopening Updates for more details
Welcome. If you work or manage a business in San Francisco and have been impacted by COVID-19, we are here to help with information and resources, so please check back often. This page is updated daily.
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As health indicators continue to move in the right direction, the State and City are working toward a smart, phased reopening of our economy. The four phases above are informed by the varying COVID-19 health risks of reopening and the safety measures available to different types of businesses. San Francisco’s Economic Recovery Task Force is charged with working with the Mayor and City departments to help guide these efforts. Check out their latest presentation.
Expansion of retail curbside/storefront pickup * NEW *
Beginning Monday, May 18, 2020, most storefront retail businesses are allowed to reopen for curbside/storefront pickup only. Customers may not enter the store. More information and requirements can be found in the Directive and you can find a summary here. This phase of reopening excludes businesses in enclosed shopping centers unless the business has its own exterior door. Manufacturing, warehousing, and logistics that support this retail can resume.
In order to reopen for curbside/storefront pickup, retailers must 1) have a location with clear access to a sidewalk, street, parking lot, or alley to use for pickup, and 2) fill out and post a Health and Safety Plan and a Social Distancing Protocol.
NOTE: To support curbside/storefront pickup, businesses can request a free temporary loading zone from SFMTA and use the sidewalk space in front of their storefront without a permit by following these guidelines.
General Operating Guidance for Open Businesses
In order to reopen, businesses must:
- Post a Health and Safety Plan per new industry-specific guidance provided under Health Officer Order No. C19-07c. You can view a completed sample for reference, and download fillable Health and Safety Plan forms by industry:
- Post a Social Distancing Protocol per the Shelter in Place Order. A fillable version can be downloaded here.
- Follow the Face Covering Order by instituting policies to 1) inform customers about the new requirement, 2) take reasonable steps to only give access to those with face coverings, and 3) refuse service to anyone not following the order.
Reopening Status for San Francisco Businesses by Type:
The purpose of the table below is not to be exhaustive, but to address select business types where additional clarification may be helpful, and to provide updates and links to detailed guidance where available.
Note: Under the State order, more restrictive local orders may remain in place and must be followed.
Our guiding principles in responding to the COVID-19 emergency are to help sustain San Francisco businesses and workers by continuing to deliver resources that:
- fill gaps left by more significant state and federal aid programs, and
- focus on the most vulnerable
We are tracking all new federal and state legislation and updating information daily.
FACT: No racial, ethnic or cultural group is at higher risk for COVID-19. Be smart, don’t discriminate. If you feel you're being discriminated against or need help, contact the Human Rights Commission at firstname.lastname@example.org or 415-252-2500.
Free COVID-19 Testing for all SF Workers * EXPANDED *
Guidance for Commercial Eviction Moratorium * EXTENDED *
Give2Housing Stabilization Program * RECENTLY ADDED *
Third-Party Delivery Fee Cap FAQs
Guidance for Immigrant Californians & Relief Funds
Use trusted resources to stay up-to-date with accurate COVID-19 information:
✺ Check if your business is essential
✺ Full instructions for staying at home
✺ Speaker Pelosi's Constituent Service Resource Toolkit
✺ Information about City services during the outbreak
✺ Tips for getting around safely
✺ The San Francisco COVID-19 Data Tracker provides up-to-date health data
To receive updates, text COVID19SF to 888-777.
5/26 - Mayor London Breed announces Shared Spaces program to support Neighborhood Activity and Local Businesses
5/18 - Mayor London Breed discusses reopening San Francisco and the next phases of recovery with City health officials
5/18 - Mayor London Breed announces launch of "Great Plates" Meal Delivery Program for at-risk seniors in need of food assistance
5/18 - Mayor London Breed announces new COVID-19 testing sites in underserved areas
5/14 - San Francisco releases guidelines for retail businesses to operate storefront pickup and delivery
5/7 - Mayor Breed announces next steps for reopening businesses in San Francisco